Gaming is not just about winning — it is a form of entertainment. kr18 wants you to always play within safe limits, without affecting your family or daily life. Our responsible gaming tools are here to support you.
You decide — how long you play, how much you deposit, and when to stop after a loss. kr18 respects your decisions.
Enable the session timer on your account. You will receive an automatic alert after a set time, and you can choose to take a cooling-off period if needed.
Feel like you need a break? Use the instant self-exclusion feature to suspend your account for anywhere from 30 days to permanently.
Set a daily, weekly, or monthly deposit limit. Once you reach it, the system will automatically stop you.
Recognising the early signs of addiction is important. kr18 automatically alerts you if suspicious behaviour is detected.
If you feel you need help, our support team is available 24/7 to offer advice and assistance. You are not alone.
Responsible Gaming is a mindset where you treat gaming as entertainment, not a source of income. At kr18, we believe real enjoyment comes when you are in control of the game — not the other way around.
Millions of people across Bangladesh enjoy online gaming every day. It's fun and exciting. But a little carelessness can lead to serious problems. That's exactly why kr18 has built responsible gaming tools and guidelines for every one of its members.
Remember: chasing losses with bigger bets is never a sound strategy. If you ever feel that gaming is affecting other areas of your life — family, work, finances — that's a sign it's time to stop. kr18 is here for you when that moment comes.
Our core principles: Our platform is strictly for users aged 18 and above. Always treat gaming as entertainment — not a business or a source of income.
Ask yourself the following questions. If you answer "yes" to more than 3, consider taking a break and seeking help.
Do you keep playing even after spending more than your budget?
Do you try to chase your losses by placing bigger bets?
Have you lied about gaming or kept it hidden from your family?
Do you feel restless or irritable when you are not playing?
Have you skipped work, study, or family responsibilities to play?
Have you borrowed money or used essential funds for gaming?
Have you tried to stop but been unable to?
Are you feeling stressed, anxious, or down because of gaming?
3 or more "Yes" answers? Do not ignore it. Talk to the kr18 support team or use the self-exclusion feature. Asking for help takes courage.
Kr18 offers several practical tools to help you maintain healthy gaming habits. They are easy to use and entirely within your control.
| Tools | How it works | Duration Options | Status |
|---|---|---|---|
| Deposit limit | Deposits cannot exceed the set limit | Daily / Weekly / Monthly | Active |
| Loss Limit | Auto-stop when a set loss amount is reached | Daily / Weekly | Active |
| Session Timer | Warning and logout after a set time | 30 min / 1 hr / 2 hrs | Optional |
| Cooling-Off | Temporary Break, Account Suspended | 1 / 7 / 30 Days | On request |
| Self-Exclusion | Long-term or permanent closure | 3 Months / 6 Months / Permanent | On request |
| Reality Check | Notifications about how long you have been playing | Every Hour | Optional |
Changing Your Limits: Lowering a limit takes effect immediately. Requests to increase a limit take effect after 24 hours — so you don't make the wrong call in the heat of the moment.
Set your gaming limits in just a few steps and stay safe:
Log in to your kr18 account and go to the profile menu.
Go to Settings and click on the "Responsible Gaming" option.
Set a deposit limit, time limit, or loss limit — whichever you need.
Enter the amount and duration, then click the "Confirm" button to activate your limit.
Once your limit is set, a confirmation will be sent to your registered email address.
Gaming behaviour generally falls into four levels. It is important to understand which level applies to you:
If you are at a high or severe level: Please activate the self-exclusion feature right away and contact the kr18 support team. Do not hesitate to seek professional help.
Responsible Gaming does not require big changes. Small, consistent habits make all the difference:
Set a fixed gaming budget at the start of each month. Once that's gone, stop — never dip into money meant for household expenses.
Gaming is a form of entertainment, not a source of income. When it stops being fun, that is your signal to stop.
Decide in advance how long you will play. Set an alarm on your phone or use kr18's session timer.
Talk openly with your family about gaming. Hiding it makes problems worse, not better.
Take at least a 15-minute break every hour. Get up, drink some water, go for a short walk.
Avoid gaming when you're angry, frustrated, or under the influence of alcohol. Your judgment is more likely to suffer at those times.
Gaming addiction is a recognised mental health condition. Seeking help is not a sign of weakness — it takes real courage. kr18 is here for you.
Talk to us 24/7. No judgment — just help.
Request an immediate account closure — no questions asked.
Keep in mind: Using kr18's responsible gaming features is completely confidential. No one else will be informed of your choices.
Join kr18 and enjoy a safe, fun experience with our responsible gaming tools. Your protection is our priority.